Senior Service Engineer (Europe)

Senior | 32 - 40h | Remote / Beuningen (NL)

We are hiring a Senior Service Engineer for our ASMPT SEMI Solutions group in Europe.

The Service team is responsible for solving machine issues at customers which go beyond the capabilities of the first line local Field Service Engineers. Further the service team develops and gives trainings among other things how machines are installed, how lasers are swapped and how the cause of malfunctions is identified. The Service team also provides manuals and information about parts and organizes and executes upgrades and updates.

As Senior Service Engineer you repair and upgrade machines in the field in cases that require more know how that available at the local field service engineer teams. This applies also for cases in which it is not clear what the root cause of the issue is, and an error analysis is required. This is done with remote support from system and software specialists at the product center in Beuningen. Further you are installing new technology at the customers and train them how to make use of the technology. Additionally, Senior Service Engineers play a role in training champions of the local service teams either at one of our training centers or at customers.

Tasks & Responsibilities

  • Field support requiring expert know-how to solve issues beyond the capabilities of local field service engineers
  • Upgrade machines in the field with new technology
  • Installation of new technology/functionality at customers
  • Regular service visits to key customers for system checks and learning about customers wishes and developments
  • Execute training of local champions at NL and Asian training centers or at customers
  • International travelling
  • Involvement in projects related to new functionality to give service related input and support development and prototyping

You will have the opportunity to work in a versatile environment, splitting your time between home office, customer sites, our Beuningen office in the Netherlands, and occasionally our Munich office in Germany.

Desired skills and experience

  • Minimum Bachelor degree (or comparable) in engineering or at least 5 years of job experience. Having worked in the semiconductor equipment industry is an advantage.
  • Experience with mechatronics and optics
  • Knowledge about TwinCAT
  • Pragmatic and hands-on mentality
  • Systematic approach to problem solving
  • Analytical and creative thinking
  • Good team player, good communication skills and customer oriented
  • Fluent in written and spoken English
  • Good PC skills, particularly in MS Office
  • Flexibility and ability to work under pressure
  • Capability to work independently

What we offer

  • Receive a market-conforming salary based on your expertise and experience.
  • Benefit from excellent employee perks, including a travel allowance, bicycle scheme, and premium pension scheme.
  • We invest in your personal development, providing training and educational opportunities to help you reach your full potential.
  • Take advantage of 25 vacation days and 3 extra days off to recharge and maintain a healthy work-life balance.
  • Receive a company laptop and phone.
  • Work in a young and dynamic environment, where your initiative, results and talent are nurtured and rewarded.

Senior Mechatronics System Engineer

Enabling the digital world

Company success is about shaping a bright & sustainable future for customers, employees, investors, partners and society. At ASMPT ALSI, we believe that by empowering our employees and embracing change, we can achieve collective success and make a positive impact in the world.

We are ASMPT ALSI

ASMPT ALSI is the inventor of Multi-Beam laser dicing and grooving. The Multi-Beam laser dicing and grooving process is the technology with very low thermal impact while having a very high productivity. Our LASER1205 machine cuts through various wafer materials, experiencing faster and more precise results.

Join our team

Are you ready to find new ways to expand the application fields for full cut laser dicing and grooving techniques? Apply now by sending your resume to carla.van.lier@asmpt.com. Hopefully we will meet soon.

SEND E-MAIL >

"Hi there, Thank you for your interest in ASMPT ALSI. Feel free to contact me with any questions. Looking forward to hearing from you!"

Carla van Lier
Corporate recruiter
carla.van.lier@asmpt.com | +31246782888

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